Gulf airlines struggle to fill high-skilled jobs

Dubai: Gulf airlines have stepped up recruitment efforts at all levels by adding more flights and bringing their networks to pre-Covid levels.

But airlines are facing new realities. Many potential employees, including pilots and cabin crew, left the aviation industry altogether during the pandemic and took on roles in IT, public relations and consulting. Some have taken early retirements, which should also lead to a permanent reduction in supply.

According to a report by Oliver Wyman, after past crises such as 9/11 and the 2008 global financial crisis, new pilot certifications dropped 30-40% in the five years following the initial shock. The consultancy expects around 25,000 to 35,000 current and future pilots to choose alternative career paths over the next decade.

To retain or attract new talent, airlines must offer long-term career growth. Maen Razouqi, CEO of Kuwait Airways, which is currently hiring, said earlier that too little was being done in the industry to develop talent.

“This industry has not been well structured and made attractive for career progressions,” Razouqi said. “Pilots and engineers have very clear career progression, but the other 60-70% of the workforce doesn’t have much visibility on career progression”

As far as Gulf airlines are concerned, this has not yet become a problem. Emirates airline represents more than 80% of its workforce before the pandemic, while flydubai saw a large majority of its staff choose to continue with the airline after the pandemic reduced.

“We brought to the table an option to receive any contractually applicable settlement or remain part of the airline and take unpaid leave. We were very surprised when 97% of people actually took the unpaid leave,” said Ghaith Al Ghaith, CEO of flydubai, during a virtual event last month.

Qatar Airways was among the first to start rehiring pilots and cabin crew in 2021. Saudia, which aims to become profitable this year or early 2023, is also on the hunt for top talent.

The demand is not only for pilots and cabin crew, but also for technical experts who could help airlines achieve digital transformation.

“Passengers and consumers are turning to investment in the airport experience – they want contactless travel, especially post-COVID,” Royal Jordanian CEO Samer Majali said at an event. industry.

“That’s where people are looking to improve, but we’re so lacking.”

Who recruits ?

Data Governance Specialist

The candidate will specialize in managing the flow of information for organizations, including data integrity, efficiency and availability. Data governance analyst work includes developing and implementing data standards, ensuring that metadata is captured correctly, and creating methods to monitor and report any data incidents.

Data Analysis Specialist

These staff will collect data from a variety of sources, then review and interpret it using data analysis tools to provide meaningful insights and insights to help businesses make more informed decisions.

The incumbent will use analytical, statistical and programming skills to collect, analyze and interpret large data sets. They will then use this information to develop data-driven solutions to tough business challenges. They should have a strong background in using a variety of data exploration and analysis methods, using a variety of data tools, building and implementing models, l using algorithms and running simulations.

The individual will prepare and transform data using pipelines. It involves pulling data from various data source systems, transforming it into a staging area, and loading it into a data warehouse system. This process is known as ETL (extract, transform, and load).

Digital Content Specialist

The airline is looking for a copy editor to develop high quality digital content for use on and Qatar Airways digital channels.

Manager of the public relations office

The individual will focus on working with the media and other stakeholders such as government agencies, the public, charities and schools. The person will also plan and implement information and communication strategies that present the airline externally and internally in a positive light.

The candidate will support the airline’s line managers in ground, commercial and cargo services across the UAE in the areas of employee relations, compensation and benefits, leadership development, performance management and talent management.

The candidate will establish best practices in sourcing goods and services at competitive prices without compromising on quality and ensure that facilities, strategy and projects are in line with long-term business objectives.

Pricing and revenue manager

The individual will oversee the activities of pricing and revenue management staff and will exercise supervisory functions and exercise financial authority to the level established by management.

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